Excellence in Business Communication

Excellence in Business Communication takes a close look at the  fundamental skills and principles of business communication. Featuring  practical advice, time-tested processes, and real-world examples,  Excellence is the premier text for helping you hone and develop  essential communication skills.

The 14th Edition continues to set  new standards for currency and innovation. The authors performed  extensive research to ensure up-to-date coverage of diversity, equity,  and inclusion in communication skills, innovative technology usage, and  contemporary business practices.