Getting Along: How to Work with Anyone (Even Difficult People)

Named one of "22 new books…that you should consider reading before the year is out" by Fortune

"This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly

A research-based, practical guide for how to handle difficult people at work.

Work  relationships can be hard. The stress of dealing with difficult people  dampens our creativity and productivity, degrades our ability to think  clearly and make sound decisions, and causes us to disengage. We might  lie awake at night worrying, withdraw from work, or react in ways we  later regret—rolling our eyes in a meeting, snapping at colleagues, or  staying silent when we should speak up.

Too often we  grin and bear it as if we have no choice. Or throw up our hands because  one-size-fits-all solutions haven't worked. But you can only endure so  much thoughtless, irrational, or malicious behavior—there's your sanity  to consider, and your career.

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult  coworkers—the insecure boss, the passive-aggressive peer, the  know-it-all, the biased coworker, and others—and provides strategies  tailored to dealing constructively with each one. She also shares  principles that will help you turn things around, no matter who you're  at odds with. Taking the high road isn't easy, but Gallo offers a  crucial perspective on how work relationships really matter, as well as  the compassion, encouragement, and tools you need to prevail—on your  terms. She answers questions such as: Why  can't I stop thinking about that nasty email?! What's behind my problem  colleague's behavior? How can I fix things if they won't cooperate?  I've tried everything—what now?

Full of relatable,  sometimes cringe-worthy examples, the latest behavioral science  research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at  work—and building interpersonal resilience in the process.