Introduction to Healthcare Quality Management

Healthcare quality can be a daunting subject, with its maze of  regulatory requirements and plethora of approaches. Introduction to  Healthcare Quality Management makes the topic approachable. It explains  the fundamental principles and techniques of quality management in  sufficient depth for readers to begin applying them, at an introductory  level that does not overwhelm them. This updated fourth edition includes  a new chapter that addresses the problem of stalled or failed  improvement projects. Many case examples are included in the chapter to  illustrate common causes of project failures together with guidance for  achieving success. It also discusses how measurement systems can  reinforce and sustain performance improvement. The sidebars,  definitions, and references sprinkled throughout the chapters have been  updated and expanded. Concise summaries and relatable examples from  clinical, operational, and administrative settings have also been  included. This updated edition of Introduction to Healthcare Quality  Management is an invaluable resource that helps readers understand and  apply the many complex elements of quality management in healthcare.