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  3. The Smiling Chatbot: Investigating Emotional Contagion in Human-to-Chatbot Service Interactions

The Smiling Chatbot: Investigating Emotional Contagion in Human-to-Chatbot Service Interactions

Konstantin Prinz, 3658400277, 9783658400279

15 $

English | 2022 | PDF

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The Smiling Chatbot: Investigating Emotional Contagion in Human-to-Chatbot Service Interactions